When Owning a Mistake Matters
Seems like several companies had some fumbles last week... Even I realized I had made a small mistake. I could just delete it and move on — but instead, I’ll use it as an opportunity.
I posted a review from the wrong client, honestly it made the client sound like they weren’t authentically casting, and may have hurt their credibility. In order to correct that I have to acknowledge the mistake.
What We Can Learn from WeTransfer
In another example, many of us saw the effects of what WeTransfer did this past week.
Was this a mistake? Did the clarification actually help satisfy users?
For many, the damage has already been done — and they’re seeking alternatives.
WeTransfer TOS posted 7/16/2025
Mistakes vs. Missteps: Knowing the Difference
I believe that if we maintain our personal values, then it’s much easier to know the difference between an “honest mistake” a “calculated risk” or even an attempt to deceive your audience.
Learning to Step Up
I’ll be honest, from time to time I catch myself, not taking ownership of mistakes. Even when I may not have made the mistake, but ultimately it doesn’t matter who made the mistake it’s about catching it early and make it right to mitigate as much damage as possible. In past jobs, I often ended up as the “quality control” person in small teams. That experience taught me how important it is to take accountability quickly — not just to protect the work, but to build trust.
Say Hello!
Maybe you wanna chat or get more acquainted, check out my scheduler and set up a call with me completely free. Have a really fun project coming up? I'd love to hear about it!
New Client Alert!
ICYMI, Had a wonderful opportunity to work with a new client last week on a fun project, creating a safety video for their lab tours. This may sound dull to most, but that's really the part I enjoy is taking something people generally associate as a boring snooze-fest and make it engaging and helpful!
Chat soon!
-Tabs
