Owning mistakes is tough — but it can also build credibility and trust. In this post, I share how a small slip-up with a client review taught me the value of accountability, plus what we can learn from WeTransfer’s recent misstep. Understanding the difference between an honest mistake and a misstep can help us protect our work, our clients, and our reputation.

You know that moment...right before a big pitch, a team presentation, or the final seconds of the game. Your heart races, hands get clammy, and suddenly your voice doesn’t sound quite right.

I had one of those moments on set—playing a nurse opposite Liam Neeson.